COVID -19
This is a message to our community about the global epidemic and the spread of COVID-19.
The health and well-being of all our customers, as well as their families and friends, is our top priority during this difficult time. In the face of this epidemic, we strictly adhere to the World Health Organization's guidelines by following the government recommendations and regulations of each country in which we operate.
The ON AURA TOUT VU pop-up store located in Paros, Greece, was able to open in June 2021, for the entire summer period, with the approval of the local authorities. You will be able to enjoy a unique physical experience in the DNA of the House, in the idyllic setting of the Cyclades.
In case your experience in a physical boutique is not possible, you will find on www.onauratoutvu.com all the facets of our Couture House based in the heart of Paris. Our website will guide you towards a complete access to the universe of the brand and to the richness of its history.
We would like to thank you for your continued support and patience during this uncertain time.
The health and well-being of our employees is a top priority for us. In response to the global epidemic of COVID-19, we encourage our employees to telecommute whenever possible. Hydro-alcohol gel and surgical masks are available in our showroom and offices. Social distancing is respected between employees and the premises are cleaned every day to disinfect strategic places of contamination (door handles, tables etc).
We follow the guidelines of the governments and health authorities of the countries in which we operate. We take all necessary precautionary measures to contain the spread of COVID-19; therefore, you will find hydroalcoholic gel (obviously set with crystals) at your disposal in our various physical shops, where wearing a mask is mandatory. Our offices and shops are disinfected daily in accordance with current sanitary requirements.
During this particular period, all our online products are available for sale while stocks last. Delivery remains functional in all regions of the world. Only delivery times may be extended depending on the health situation in the country to which you wish to be delivered.
At ON AURA TOUT VU, the health and well-being of our employees and their families is of the utmost importance. As a precautionary measure, our workshops currently operate with a reduced number of employees. This will have no impact on the preparation, delivery and repair of your orders.
We are working with carriers to prevent the spread of COVID-19; in line with the World Health Organization's recommendations, carriers have temporarily suspended the mandatory signature upon receipt of the package, which reinforces the precautionary measures at the time of home delivery. As a result, you will temporarily no longer be required to sign for your package in person upon receipt.